Why Choose Us
Excellent After Sales Service Integrated Security and Automation, Inc. (ISA) is engaged in the distribution, design and installation of integrated security and automation systems. Our company has been known for introducing products, services and systems utilizing the latest technology, through which we have attained competitiveness and maintained a circle of respected clients.
ISA's objective is to assist clients in improving their profitability through the application of technology, utilizing reliable and cost-effective security solutions. ISA's strength lies in its ability to provide a single vendor solution to resellers, installers and end-users of electronic security systems. Backed by our excellent team of engineers and technical personnel, as well as years of experience, we can customize the design of each security system to fit the specific needs of our clients.
Customer Service. ISA aims nothing but to build a long-term relationship with our clients. Thus, our company, composed of qualified and professional engineers, architects and installers, is dedicated to addressing all of their support needs either via telephone, email or personal consultation.
ISA is committed in providing support response within 2 hours and in ensuring that our client's concerns are dealt with by people who can actually help and truly understands our products and services.
Training. Our qualified engineers and installers are ready to guide and train our client's employees for the proper operation of our products and services. An exclusive access to our online knowledge base and support is also being provided.
System Availability. Part of the satisfaction we give to our clients is the continuous operation of our systems - 24x7, with a promise of only a maximum 24 hours downtime. Our systems are designed and tested to work in their toughest conditions.
But that being said, possibilities of failure are still likely to occur. And in events like this, our technical staff are trained to handle issues by responding within a 2-hour timeframe and adopt an immediate replacement policy to minimize, if not to prevent, any other downtimes.
ISA is the proud exclusive distributor of world-leader brands such as GST (Fire Detection System), CAME (Door and Gate Automation) and (Revenue Parking System), Hikvision / Planex (Visual Surveillance System) and (Citi-Wide Public Safety Surveillance System), Delta Series (Biometric and RFID Systems with Access Control) and (Turnstiles Access Control), Actek (Intrusion and Perimeter Protection System), Garrett / Guardtronic (Metal & Luggage Detectors), Hiti (Corporate Badge Making)